Gotta love technology!
We decided that it would be wise to use a Vonage line (IP) for the new office. This system allows voicemail to be delivered directly to my computer - it includes the caller's phone number (thanks to caller id), time of the call, and a recording of the call. This is great because I can forward the message to the person it belongs to or actually catch a phone number -- because it comes to me listed in the email -- when a person is hard to understand on the voicemail message.
Other features I am going to love are call transfers and call forwarding. I can actually transfer a call to Joy in Rockford, IL, Bob when he is out of town, or Julie when she is working from home without the caller ever realizing we are not in the same office. I can set my phone to forward to another phone like my cell phone or home phone when I am working from home or at another location.
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